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Reed & Mackay appoints Director, Client Experience Asia

REED & MACKAY INVESTS IN EXTRAORDINARY SERVICE IN ASIA WITH APPOINTMENT OF DIRECTOR, CLIENT EXPERIENCE.

LONDON 29 SEPETEMBER 2022 — Reed & Mackay, the global service leader for corporate travel and event management has appointed Snowden Chan as Director, Client Experience Asia.

Jane Warren, CEO, Asia-Pacific and Middle East for Reed & Mackay, said, “I’m thrilled to welcome Snowden to Reed & Mackay’s Leadership Team in Asia at a time when we’re experiencing significant growth in the region.” 

Chan joins Reed & Mackay from Connexus Travel where he was Head of Client Services & Transformation, Greater China. Prior to Connexus, Chan held leadership roles at CWT and BCD Travel for Greater China and the APAC region.

Warren continued, “We have worked closely with Snowden for many years and his passion for service and deep-rooted knowledge of the corporate travel sector and the changing needs of our clients make him an invaluable addition to the team.”

Reed & Mackay’s presence in Asia includes flagship operations in Singapore and India, as well as a wider brand presence across the region. 

“I’m very proud to join the Reed & Mackay team and have long admired their unwavering dedication to first-class service. The combination of service-led technology and highly skilled travel consultants sets the Reed & Mackay offering apart and I’m very excited to be joining the team at such an exciting point in their journey,” says Chan.

This latest investment in Reed & Mackay’s Global Leadership follows the appointment of Julie Oliver to CEO, Europe, last month as Group CEO Fred Stratford positions the business to deliver extraordinary service across the globe as corporate travel comes storming back.

Contact: Mediaenquiries@reedmackay.com

Additional Information

  • Reed & Mackay launched in Singapore in May 2018, followed by the acquisition of Concierge Travel in Australia in February 2019, extending its footprint across Asia Pacific, with the business expanding further into Asia in 2020 with the opening of offices in India.
  • This news follows the announcement on 27 September 2022 that Hong Kong has relaxed it’s Covid-19 hotel quarantine policy, although restrictions remain, with international arrivals barred from entering certain types of premised for three days and subject to four PCR tests within their first week in the city.

ABOUT REED & MACKAY

Reed & Reed & Mackay delivers corporate travel and event solutions, helping businesses to connect effortlessly across the globe. Established as a family business nearly 60 years ago, today, Reed & Mackay is recognised as the global leader for delivery of extraordinary service in the travel and events arena. Born from close working relationships within the financial, legal and insurance sectors, Reed & Mackay combines inspired service with state-of-the-art technology to create a level of travel and event management like no other and deliver value that you might not believe possible. In May 2021, Reed & Mackay became a TripActions company and continues to operate as a standalone brand. Read more: www.reedmackay.com

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